This Policy covers how SuperDDNS treats personal information that SuperDDNS collects and receives, including via www.superddns.net, all related websites, networks, downloadable software, DNS Hosting, dynamic DNS, URL Redirection, server monitoring provided by us and on which a link to this Policy is displayed (each a "Service" and collectively "Services"). This includes information related to your use of SuperDDNS products and services, and information about you that is personally identifiable - such as your name, email address, and IP address.
The website contains links to other sites. SuperDDNS is not responsible for the content or privacy practices of these sites and this Policy does not apply to the practices of those companies that are not affiliated with SuperDDNS.
When you register for or use the Service, SuperDDNS collects what is generally called "personally identifiable information," "personal information," or "personal data." All these terms refer to information that specifically relates to or identifies a particular individual. Personal information also includes information that when linked to other information identifies a specific individual. Our site's registration area requires customers to supply contact information, such as name and email address. SuperDDNS also collects information about your transactions with us, including information about your use of our Service. When you place an order, SuperDDNS requests additional personal data, such as credit card number. Your financial data is used for the sole purpose of billing you for products and services and is not stored on our systems.
When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Consult your device's web browser "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
When you use the Service, we automatically record certain information about your requests and interactions with the Service, including information from your device, by using various types of technology, including "clear gifs" or APIs. This "automatically collected" information may include your IP address or other device addresses or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages we send you, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users.
If you use our Service, we may receive your generic location (such as city or country) or, with your consent, precise geographic location data from your mobile device when the app is running and when it is not running. We use geoip database lookups to determine the country in which you are located or to deliver content in the local language.
We may obtain information, including personal information, from third parties and sources other than the Service, such as our partners, advertisers, customers, and Integrated Services. If we combine or associate information from other sources with personal information that we collect through the Service, we will treat the combined information as personal information in accordance with this Policy.
We use the information we collect in a variety of ways in providing the Service and operating our business, including the following:
Information about our customers is not an important part of our business. We share or disclose customer information only as described below. We do not sell your personal data to unaffiliated third parties for marketing or promotional use. Except as described in this Policy, we will not disclose your information that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
Except when we believe we are required to retain your personal information by law, we will only retain your personal information for two years after you have ceased using the service. However, we may not know if you have stopped using the Service so we encourage you to contact us if you are no longer using the Service.
We may retain information that is encrypted or otherwise not personally identifiable for backups, archiving, prevention of fraud and abuse, analytics, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you are in the European Union, you may have the legal right to erasure of your personal data. To exercise that right, you may contact us at firstname.lastname@example.org. Whether or not you are in the EU, if you wish to access, change or delete personal information we hold about you, you may contact us at email@example.com. If we change or delete your personal data, or if you decline to share certain personal data with us, we may not be able to provide to you the Service or some of the features and functionality of the Service.
In addition, you may contact us at firstname.lastname@example.org to request that we not disclose your personal information to third parties (other than those that are acting as our agent to perform tasks on our behalf, such as data processors).
If you receive commercial email from us, you may unsubscribe at any time by following the instructions here. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at email@example.com.
Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.
The Service may contain features or links to websites and services provided by third parties. Any information you provide on third party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties.
The Service is for purchase by adults, although they may be used by children. If you are under 18, you may use the SuperDDNS website only with the involvement of a parent or guardian. SuperDDNS does not knowingly obtain or retain personal data from children under 18.
SuperDDNS features security measures including 256-bit SSL encryption to protect against the loss, misuse, or alteration of information placed under our control. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical or technical safeguards. If we learn of a security breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
The Service is hosted in the United States and is intended for users located both within and outside the United States. If you choose to use the Service from the European Economic Area (EEA) or other countries that have laws governing data collection and use that may differ from U.S. law, note that you are transferring your personal information outside of those regions to the United States for storage and processing. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing. Note that there are risks to permitting such transfers, as the laws of the U.S. or other jurisdictions may not provide you with privacy guarantees, remedies, or other protection equivalent to those of the EEA or the country where you are located.